298 Reviews Found
Confirmed Service Customer
I had my first oil change and tire rotation. I asked about an issue i had with my headlights but was told it would take 4 days to diagnose. So, i only did oil and tires. While waiting, my salesman, Rueben, came over and asked how everything was. I mentioned the lights to him. He said he wanted to take a look. He figured it out in 3 minutes. Would have been nice if your service guy was willing to LOOK at something really quick to make sure it wasn't just a 3 minute issue to clear up. Rueben is awesome and I'm glad i have him in my corner.
Charlotte P.
PFLUGERVILLE
![2024 Chevrolet Trax KL77LFE22RC111340](https://inv.assets.ansira.net/evox/color_0640_032/53391/53391_cc0640_032_GAZ.jpg)
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Confirmed Service Customer
Diagnostic took 4 days and payed over 1,000 and the car still makes the same noise. Now I have to pay again to get it fixed somewhere else.
Natalie V.
ELGIN
![2016 Chevrolet Equinox 2GNALDEK0G6119141](https://inv.assets.ansira.net/evox/color_0640_032/11020/11020_cc0640_032_G1E.jpg)
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![2013 Chevrolet Camaro 2G1FA1E34D9195833](https://inv.assets.ansira.net/evox/color_0640_032/8794/8794_cc0640_032_GAN.jpg)
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![2019 GMC Terrain 3GKALPEX8KL130337](https://inv.assets.ansira.net/evox/color_0640_032/12938/12938_cc0640_032_G35.jpg)
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![2016 Chevrolet Trax KL7CJNSB6GB544004](https://inv.assets.ansira.net/evox/color_0640_032/10816/10816_cc0640_032_G6V.jpg)
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Confirmed Service Customer
Travis was amazing. He made sure that I was aware of everything going on in the process. He answered all my questions and concerns.
Tenishia S.
MANOR
![2023 Chevrolet Traverse 1GNERGKW8PJ146616](https://inv.assets.ansira.net/evox/color_0640_032/51007/51007_cc0640_032_G6N.jpg)
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![2018 Chevrolet Trax 3GNCJLSB8JL235560](https://inv.assets.ansira.net/evox/color_0640_032/12358/12358_cc0640_032_G35.jpg)
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Confirmed Service Customer
Person I spoke on the phone was rude and seemed more annoyed then anything when asked if there were any available loaners. Didn't save my appointment for oil change. Person that saw me in understood exactly who it was and got me in regardless. Was very helpful.
Justin R.
Giddings
![2018 Chevrolet Sonic 1G1JD5SH1J4102094](https://inv.assets.ansira.net/evox/color_0640_032/12447/12447_cc0640_032_G7C.jpg)
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Confirmed Sales Customer
Everyone was amazing! Ricardo and Tony both helped me very into my brand new car. They were both nice and helpful throughout the whole process.
Samantha M.
PFLUGERVILLE
![2024 Chevrolet Malibu 1G1ZB5STXRF152232](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Service Customer
The service did a good job and even told me about a recall my truck had and took care of it also as I waited. Great job!!
Anabelia R.
MANOR
![2023 Chevrolet Silverado 1500 3GCPABEKXPG259327](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Sales Customer
Experience was great. I never felt rushed or pressured, even thou I took a really long time. Thanks you!
Tina S.
BELLVILLE
![2024 Chevrolet Blazer 3GNKBCR41RS219461](https://inv.assets.ansira.net/evox/BTL_no_cr/BTL_0640_032/53842/BTL_53842_cc0640_032_GBA.jpg)
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![2024 Chevrolet Trailblazer KL79MMS20RB031104](https://inv.assets.ansira.net/evox/color_0640_032/53715/53715_cc0640_032_GAZ.jpg)
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Confirmed Service Customer
I had scheduled regular maintenance and over the weekend picked up a nail in my tire. It was patched and maintenance done in a timely manner. Great communication. thanks jeannie
Jeannie T.
DALE
![2019 Chevrolet Equinox 2GNAXPEX6K6280376](https://inv.assets.ansira.net/evox/color_0640_032/12930/12930_cc0640_032_G1W.jpg)
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Confirmed Sales Customer
Devin and Ian are great!!! Thank you both for helping me get the vehicle I really wanted. Their customer service was everything. They made the process a great experience.
Latasha D.
PFLUGERVILLE
![2024 Chevrolet Trax KL77LFE25RC237272](https://inv.assets.ansira.net/evox/color_0640_032/53391/53391_cc0640_032_GAZ.jpg)
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Confirmed Service Customer
My experience has less than acceptable. I have continued to follow up on issues related to my vehicles and don’t get any resolution until it is costing me. The ethics related to customer service are shady.
Kimberly L.
PFLUGERVILLE
![2020 Chevrolet Trax KL7CJLSB4LB009820](https://inv.assets.ansira.net/evox/color_0640_032/13764/13764_cc0640_032_G6O.jpg)
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Confirmed Service Customer
As with all service visits... promptly got the parts, serviced the trucks front suspension and steering components. As th8s is a k3500 HD dually, they don't have the equipment to do the alignment. They recommend a shop, delivered my dually to it and I brought the Service Advisor right back to the dealership.
Alicia L.
ELGIN
![2017 Chevrolet Silverado 3500 HD 1GC4K0EY0HF129357](https://inv.assets.ansira.net/evox/color_0640_032/12010/12010_cc0640_032_9V5.jpg)
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Confirmed Service Customer
As always my experience with Travis at Rush is great
Sonya L.
ELGIN
![2012 Chevrolet Silverado 3500 HD 1GC4KZC87CF191533](https://inv.assets.ansira.net/evox/color_0640_032/8126/8126_cc0640_032_16U.jpg)
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![2024 Chevrolet Malibu 1G1ZG5ST6RF183723](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Service Customer
I'm not the biggest fan of Chevrolet in general because of the problems I've had with my purchases of recent. Having said that, Travis in service is a spectacular representation of above and beyond service for Rush. He represents the organization well and is always great communicating and setting expectations.
Brett R.
ELGIN
![2022 Chevrolet Silverado 1500 LTD 1GCPWCEK1NZ130672](https://inv.assets.ansira.net/evox/color_0640_032/52180/52180_cc0640_032_G1W.jpg)
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Confirmed Service Customer
As ALWAYS Mr. Travis in service has continued through out the years made sure I left HAPPY with my service at RUSH. He is top tier when it comes to "great customer service" He really does care about his customers and I really do appreciate it.
Crystal M.
ELGIN
![2015 Chevrolet Impala 2G1125S33F9101964](https://inv.assets.ansira.net/evox/color_0640_032/9843/9843_cc0640_032_G1F.jpg)